Stellar Rent a Car LLC is one of the reliable & reputed passenger transport company in Dubai operating since 2005, Managed by a team of industry experienced professionals. We are equipped to serve individual desires as well as small, medium and large business requirements. We understand our customer’s need for cost-effective and convenient solutions and thus offering flexibility in term of services.
We are committed to continuously improve our professionalism and quality to reach on to our customers, thereby achieving the vision of “Supporting Each Other” for all Car Rental & Passenger Transportation needs.
The Organization Structure
Qualified and well-experienced professionals from the industry head each department. Through regular customer feedbacks, interim system audits and continuous trainings we are continuously updated with latest expertise to provide high quality services to our valued clients.
Our transportation services are of exceptional standards with fresh, well maintained and dynamic fleet in UAE along with a variety of models ranging from Economic, Compact, Executive Cars, SUVs, Vans, and Buses.
Our chauffeurs are all very well experienced and trained to handle our valuable clients by offering shuttle services to various city locations, staff transfers, Airline crew transfers and city / inter emirates tours. Spot checks and audits are carried out regularly on all our vehicles and drivers, to ensure that expected standards are met at all times.
Stellar controls a comprehensive fleet of latest model vehicles. Our service vendors have reliable, modern workshops with latest diagnostic systems to maintain our fleet immaculately as per manufacturer’s specifications. Maintenance and necessary repairs are carried out strictly as per the manufacturer’s vehicle maintenance recommendations. Each vehicle is finally checked, cleaned and ensured of zero errors before releasing each unit, by our maintenance staff and testers.
Employee Training and Development
We provide necessary training and education required for employees who wish to advance their skills and develop beyond their present role. On-job training for our drivers is a continuous process in our company and we have specialists attending to educate them on defensive driving skills. Skilled transport employees carry out their work independently within the framework of company rules and relevant laws and regulations, they plan to co-ordinate their work and co-operate with their colleagues both in and outside the undertaking. They seek to raise the levels of customer satisfaction and the attractiveness of our passenger transport services and to increase the competitiveness of the undertaking.
All our vehicles are comprehensively insured covering all passengers including guide / driver, the vehicle and third party properties, as per the directions of the insurance law prevailing in UAE.
Anywhere in the UAE, we provide 24x7 Roadside Assistance for all our vehicle users. Anytime of the day, customers can call the concerned staff for any assistance.
We value the Health and Safety of our customers with top priority and our safety records speak many years of our operations with no serious accidents or fatality. We enjoy low premium rates from our insurers due to the fact that our claim rates are very negligible. All our vehicles are well maintained as per safety standards drawn by GCC and the transport authority. Fire extinguishers, First Aid Kits are available in all our vehicles and each passengers / guest are personally attended to by our drivers while boarding in and out.